Terms of Service

Last updated: 14 November 2026

By using ROUS you accept the terms below. If you do not agree, please do not use the service.

1. What ROUS is

ROUS is a tool for monitoring the operation of e-commerce stores (starting with PrestaShop): it detects cases where something didn't go as it should — e.g. an order was paid but not processed, or a bank transfer hasn't yet been matched to an order. ROUS never does your accounting and does not replace your accountant/tax advisor — it is an extra set of eyes on your systems, not an accounting or tax advisory service.

2. Account

• You must provide accurate information when registering and keep your password secure.
• You are responsible for every action taken through your account.
• You may only connect stores and bank accounts that you have the right to connect (your own, or with the explicit authorization of their owner).

3. Data access — what we do and what we never do

• Access to your PrestaShop store is strictly read-only — ROUS never writes, changes, or deletes anything in your store.
• The one exception is the optional Skroutz→PrestaShop stock-sync feature: if you explicitly connect Skroutz Marketplace to one of your stores, ROUS may decrease a product combination's quantity in your PrestaShop store once it detects a matching Skroutz sale — always after your own one-click OK, unless you explicitly turn on automatic mode yourself in that integration's own settings.

4. Limitation of liability

ROUS provides notifications and suggestions based on the data it receives from your store and your connected accounts — we do not guarantee that every problem will be detected, nor that every suggested match is correct. Final responsibility for any decision you make based on ROUS's notifications or suggestions (including confirming a payment match) remains yours. To the maximum extent permitted by law, NUT Digital Solutions is not liable for indirect, incidental, or consequential damages arising from use of the service.

5. Service availability

We make reasonable efforts to keep the service running without interruption, but we do not guarantee 100% availability — especially while we are in beta.

6. Cost of use

The service is currently offered free of charge while it is in beta. If pricing is introduced in the future, you will be notified in advance before it applies to your account.

7. Third-party providers

ROUS uses third-party providers for specific features (e.g. Google reCAPTCHA). Using these features may also be subject to their own terms of use, which you accept separately when you enable them.

8. Intellectual property

The ROUS software and platform belong to NUT Digital Solutions. Your own data (orders, store details) remains yours — ROUS processes it only to provide you the service, as described in the Privacy Policy.

9. Termination

You can delete your account at any time. We reserve the right to suspend or terminate an account that violates these terms or is used abusively.

10. Changes to the terms

We will update this page whenever something material changes. Continuing to use the service after a change means you accept it.

11. Governing law

These terms are governed by Greek law. The courts of Athens have jurisdiction.

12. Contact